Last updated: 27 October 2026. This is an English translation of our Spanish privacy policy, provided for convenience; the Spanish version prevails.
Data controller: Luis Enrique Ocaña Sierra (Inprovex), Spanish tax ID 70421524D, C/ Ramón y Cajal 24, 1º 2, 28680 San Martín de Valdeiglesias (Madrid), Spain. Contact: luis@inprovex.com.
Clipforja turns a brand's long videos into clips for social media, publishes them on the accounts the brand authorises and measures how they perform. As part of the service it also sends an automatic reply on Instagram to people who ask for a resource or a video.
We only process what you send us voluntarily through the contact form or by email: your name, your email address, your brand's name and what you tell us about your business, in order to reply to you and, if you ask for it, to prepare a proposal. The form also records the date and the IP address it was sent from, to prevent abuse.
The Instagram accounts of the brands we manage (for example @luisensierra, @inprovex and @meacuerdo.es) use an automatic reply: if you comment a keyword or a video code on one of their posts, send it by direct message or reply to one of their stories, we send you by private message the resource or the full video that was promised.
What we process. Your Instagram user ID and username, the ID of your comment, the keyword or code you asked for, the type of interaction (comment, message or story reply) and the dates. We read the text of your comment or message only to detect the keyword; the text itself is not stored.
What for. Only to send you what you asked for, to send at most one follow-up message within 24 hours to check that you received it, and to count how many people ask for each resource. We do not use this data for advertising, we do not sell it and we do not use it to train any model.
How long. At most 12 months. Our server deletes these records automatically after 12 months; you can also ask us to delete them earlier (see data deletion instructions).
Who receives it. The data is processed on a server operated for us by Hostinger International Ltd. (hosting provider, acting as processor, with its registered office in the EU), located in the United Kingdom, a country covered by an adequacy decision of the European Commission. Meta Platforms receives the replies we send through its API, under its own terms. Nobody else receives this data unless the law requires it.
A brand's administrator connects the brand's Facebook Page and Instagram professional account to Clipforja with Facebook Login. We then store on our server the Page access token that Meta issues, together with the Page and Instagram account IDs. We use that token only to read the comments and messages received by those accounts, to send the replies described above and to keep the account subscribed to Meta's notifications (webhooks). The token is kept while the account stays connected and is deleted within 30 days when the account is disconnected or when the administrator asks us to. We never post, edit or delete content on the connected accounts, and we never read messages that are not addressed to the connected account.
How to revoke access. From Facebook: Settings & privacy → Settings → Business integrations → remove Clipforja. Or by writing to luis@inprovex.com.
If you are a Clipforja client and connect your YouTube channel from the panel, you authorise us to read (never to publish, modify or delete anything) two things from your channel through the YouTube APIs: the channel's basic data (ID and name) and the statistics of your own videos (views, watch time and audience retention along each video). The scopes requested are youtube.readonly and yt-analytics.readonly.
What for. Only to show you in your panel the diagnosis of your videos (whether the hook retains, at which second the audience leaves and why) and so that Clipforja chooses and edits your next clips better. This data is not used for advertising, is not sold and is not shared with third parties, except as strictly necessary to provide the service, by legal obligation or with your consent. No person reads it unless you ask us to, for security reasons or by legal obligation.
Retention. The access permission is stored encrypted on our server while your channel stays connected. The statistics are requested from YouTube when needed and kept for at most 12 hours; the diagnoses calculated from them are kept while the service lasts. If you disconnect the channel or ask us to, we delete the permission and the YouTube data within 30 days.
How to revoke access. From your Clipforja panel (Settings → YouTube → Disconnect), from your Google account permissions page (myaccount.google.com/permissions) or by writing to luis@inprovex.com.
Clipforja's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Clipforja uses YouTube API Services: by connecting your channel you also accept the YouTube Terms of Service, and Google's processing of your data is governed by the Google Privacy Policy.
Your consent when you write to us, comment or send a keyword, or connect an account; and, if you become a client, the performance of the contract. Emails are kept while the relationship lasts and for the statutory limitation periods.
clipforja.com does not use cookies, analytics tools or third-party pixels. The server keeps technical access logs (IP address, date and page) for at most 30 days for security.
We do not sell personal data and we do not share it with third parties for their own purposes. Our processors are Hostinger International Ltd. (hosting, server in the United Kingdom) and, for the contact form, the email and Telegram services the controller uses to receive and answer requests. Meta Platforms and Google receive only what is needed to operate the connections described above, under their own terms.
Access, rectification, erasure, objection, restriction and portability, by writing to luis@inprovex.com. If you are not satisfied, you may lodge a complaint with the Spanish Data Protection Agency (aepd.es).